Connecting with our doctors at STRiVE Express Care has never been easier. Live video visits let you receive convenient care – from wherever you contact us. Simply join a visit scheduled by your doctor on your mobile device.
Telemedicine visits can help diagnosis and treatment of a wide range of illnesses and we can help you get better faster.
Come to STRiVE Express Care for an initial office visit, or call or email our office for more information.
Click here or give us a call at (936) 585-8000 to schedule your telemedicine appointment. You will receive an invitation to join Hale and an appointment confirmation via email.
Get started with your virtual visit through the Hale app from wherever you have privacy and an internet connection. After your initial consult, you can submit new case requests directly through the Hale app.
HOW IT WORKS
What is Hale?
Hale is an app that keeps you connected to your doctor remotely. Whether checking in between visits or addressing new issues, Hale is a simple way to stay connected and reduce the number of trips you have to make to the doctor's office. You'll receive the same great care and attention from your doctor - wherever you happen to be.
Is the Hale app secure?
Yes, Hale is 100% HIPAA compliant, so your personal health information is completely safe and secure. Because Hale connects you with your own doctor, an invitation is required and only patients of doctors already using the Hale platform can use the app.
How much does it cost to use Hale?
Use of the Hale application is free for providers and their patients; Hale will never charge you for access to your information, to send and receive messages from your providers, etc. Any fees requested by third parties, whether directly or indirectly related to the care provided to you through the Hale platform, are between you and those parties alone
Why can't I log in to my account?
If you are having trouble logging into your account, double-check that you are using the correct email address and password. (While you may have more than one email address you regularly use, only one is associated with your Hale account.) To reset your password, tap the "Reset Password" link underneath the green bar on the login screen. Enter your email address to receive a link that will allow you to reset your password. If you do not know which email address is associated with your Hale account, or are continuing to have trouble reseting your password and logging in, please contact us at email@example.com so we can identify what's going on and get you logged in right away.